Modern Workplace Communications

Modern workplace communications brings voice, video, messaging and collaboration tools into one managed, secure and flexible environment, helping your people communicate clearly wherever they work.

Modern workplace communications brings voice, video, messaging and collaboration tools into one managed, secure and flexible environment, helping your people communicate clearly wherever they work.

Connected communication tools

Bring calling, meetings, messaging and collaboration into a joined-up environment that is easier for people to use and easier for IT to manage.

Bring calling, meetings, messaging and collaboration into a joined-up environment that is easier for people to use and easier for IT to manage.

Flexible working, wherever people are

Give teams a consistent communications experience across office, home and mobile working, without relying on ageing phone systems or fixed locations.

Give teams a consistent communications experience across office, home and mobile working, without relying on ageing phone systems or fixed locations.

Secure, reliable conversations

Support customer and colleague communication with the right controls, connectivity, continuity and support behind the scenes.

Support customer and colleague communication with the right controls, connectivity, continuity and support behind the scenes.

Our Partners

When communication tools stop supporting the way people work

When communication tools grow around the business without a clear plan, people can end up switching between too many systems, relying on ageing phone infrastructure or struggling to work consistently across office, home and mobile environments. This can create avoidable delays, inconsistent customer communication, duplicated effort and extra pressure on internal teams. It can also make security, compliance, onboarding and business continuity harder to manage.

Too many disconnected tools

Separate calling, meeting and messaging tools create unnecessary switching, duplicated effort and inconsistent ways of working.

Location-dependent calling

Ageing infrastructure and fixed setups can make it harder for people to work consistently across office, home and mobile environments.

Harder control over security and continuity

Disconnected communication systems can make security, compliance, onboarding and business continuity more difficult to manage.

How modern workplace communications works

A practical, security-first approach that brings together your people, communications tools and network foundations.

Understand how people communicate

Review users, locations, current tools, customer contact needs and the practical limits holding teams back.

Design the right communications environment

Bring together cloud telephony, Teams Voice, connectivity, security controls and mobility in a way that supports everyday work.

Implement, support and improve

Move users confidently, support changing needs and keep communications resilient as your organisation evolves.

Modern workplace communications designed around how your people work

Aura Technology designs, implements and supports modern workplace communications environments that bring together telephony, collaboration, cloud connectivity and security. We help you move from legacy systems to cloud-based communications, including Microsoft Teams Voice and enterprise-grade cloud telephony where appropriate. We also support the network foundations that make communication reliable, including Cisco Meraki networking, secure cloud connectivity and managed support for changing user needs.

Cloud telephony and Teams-based calling

Move voice services into a modern cloud environment so people can call and collaborate without relying on physical handsets or one fixed location.

Microsoft Teams Voice

Use Teams as a familiar communications hub for calls, meetings, messaging and collaboration.

Cisco Meraki networking

Support reliable, secure connectivity for offices, distributed teams and growing communication needs.

Mobility and flexible working

Give users a consistent communications experience across approved devices and locations.

Security and compliance controls

Support protection through multi-factor authentication, encryption, data loss prevention and GDPR-aware configuration.

Scalable communications support

Add users, features and integrations as organisational needs change.

Related case studies

See how we’ve helped similar organisations.

Hampshire and Isle of Wight Wildlife Trust

Hampshire and Isle of Wight Wildlife Trust

Technology Roadmap

A phased Technology Roadmap gave the Trust secure, flexible access to systems, stronger resilience, and a clear plan for long-term digital transformation.

Healthcare worker reviewing a screen

Practice Plus Group

Managed IT Services

Proactive NOC monitoring, server management and SQL support improved system availability and freed the in-house IT team to focus on projects and end-user support.

North East London NHS Foundation Trust (NELFT)

North East London NHS Foundation Trust (NELFT)

Infrastructure Services

A co-managed service desk, full NOC coverage and comprehensive monitoring improved availability, support and business continuity.

Devon Wildlife Trust

Devon Wildlife Trust

Technology Roadmap

A Technology Roadmap reviewing current systems delivered recommendations that improved user experience, productivity, security and cost efficiency.

Inspiration Marine Group

Inspiration Marine Group

Cloud Infrastructure & Microsoft 365

A fully cloud-based Microsoft 365 set-up, stronger security, and proactive IT strategy reduced downtime and gave the team more time to focus on growing the business.

The Guildhall Trust

The Guildhall Trust

Managed IT Services

A six-year partnership with Aura has given the Trust dependable, secure IT that supports world-class performances, ticket sales and GDPR compliance, including a connection to the International Space Station.

Humphries Kerstetter

Humphries Kerstetter

Managed IT Services & Office Migration

A carefully planned IT migration and telephony upgrade, delivered alongside the office move, gave the firm a resilient, adaptive system with zero disruption on the first day back.

The WAY Group

The WAY Group

Technology Roadmap & Cybersecurity

A tailored Technology Roadmap, built from a full on-site discovery process, streamlined WAY Group’s IT infrastructure, improved cybersecurity and moved the business to a modern, cloud-based setup.

Questions

Useful answers before you take the next step

Modern Workplace Communications FAQs

What are modern workplace communications?

Modern workplace communications bring calling, video meetings, messaging and collaboration tools into a more connected environment, so your people can communicate clearly across locations and devices.

How do modern workplace communications support hybrid working?

It helps people use consistent communication tools whether they are in the office, at home, on the move or working across multiple sites.

Which tools can be included in a modern workplace communications setup?

Depending on your requirements, a modern workplace communications setup can include cloud telephony, Microsoft Teams Voice, secure networking, mobile access, collaboration tools and integrations with other business systems.

How does Microsoft Teams Voice fit into modern workplace communications?

Microsoft Teams Voice can bring calling into Microsoft Teams, helping users manage calls, meetings and collaboration from a familiar platform.

Why does security matter in modern workplace communications?

Communication systems carry sensitive business information, so security controls such as multi-factor authentication, encryption, data loss prevention and GDPR-aware configuration help protect users and data.

When should an organisation review its communications setup?

A review is useful when phone systems feel outdated, hybrid working is difficult to support, locations are growing, costs are unclear or users rely on too many separate tools.

Our full range of services

Choose the right path after this service

Choose the service area you need now, or bring them together into a clearer long-term technology roadmap.

Choose the service area you need now, or bring them together into a clearer long-term technology roadmap.

Valued Technology Partner

Why Aura?

Aura looks after your people, not just your systems, so cybersecurity becomes clearer, safer to manage and better aligned to how your organisation works.